FAQs About Joining CTMH

Frequently Asked Questions (FAQs) about joining Close to my Heart as a Consultant 

Here are some FAQs that many people, just like you, have asked about joining CTMH as a Consultant. If you have any questions that are not covered, or just want to chat about joining my team, feel free to email me at jaymalew [at] gmail [dot] com. I'm here to help!
How much does the New Consultant Kit cost?
It’s only $75 and comes packed with a bunch of essentials plus $50 in CTMH Cash for you to pick out more! Shipping and tax are extra.  Read more about the Consultant Kit >

How long does it take for my New Consultant Kit to arrive?
Once you sign up, CTMH tries to ship out your New Consultant Kit ASAP! I'd say you can typically expect your kit to ship within 1-3 days. The CTMH corporate office is in Utah, so the shipping time varies depending on where you're located. (I'm in Oregon, and my orders usually arrive the 2nd day after shipping.) Once it ships you'll receive an email notification with FedEx tracking number. It feels like Christmas when you open your package!

Do I get a discount on my own purchases?
Yes! You automatically receive a 22% discount on your purchases. Plus you’ll have the opportunity to earn more based on your monthly sales, title, and downline.

What are the minimums for a Consultant?
As an active Consultant you need to buy and/or sell just $300 per calendar quarter (Jan-Mar, Apr-Jun, Jul-Sep, Oct-Dec). Your first minimums are due by the end of your first FULL quarter. For example, if you join on April 15, the next new quarter begins on July 1, so your first minimums must be earned between July 1 and September 30. Although if you’re trying to earn the extra incentives, you’ll want to sell $1200 in your first 90 days to get your kit cost of $99 back from corporate! (More on that below.)

What is the commission structure for a Consultant?
As your sales increase, so do your rewards!

Base commission: When you make a sale you’ll receive 22% commission on the spot! Awesome! You don’t have to wait for payment…you simply collect the money for the sale, then remit your product cost (with your 22% discount) to CTMH. For example, if you hold a gathering that has $300 in sales, you’ll collect $300, then place the order with CTMH, which costs you $234. (Excluding tax/shipping…but customers pay that.) You’ve just made $66!  Plus you’ll receive Select Product Credit (see below). If you have a sale on your website, CTMH will send you the commission by the 15th of the following month. You can choose to receive a check or direct deposit.

Select Product Credit (SPC): When you have $150 or more in monthly sales, CTMH will also give you SPC, which can be used on paper, inks, stamps, blocks, and Workshop on the Go kits, and more. $150-$399 in monthly sales receives $5 SPC; $400-$599 receives $25 in SPC; and it goes up from there.

Override Commissions: As your monthly sales go up, so does your commission!  Once you sell $1,000 per month you’ll receive extra commission, up to 35%...on top of the SPC! And when you get to the high-level director titles there are even more bonuses. Override commissions are calculated by CTMH and given to you by the 15th of the following month via check or direct deposit. SPC is added to your account automatically.

What if I don't reach my quarterly minimums?
If for some reason you fall short of reaching your $300 quarterly minimum, you will leave the company. (You may join again down the road if you’d like.) If you feel like you are not going to make your minimums and don’t want to drop from the company, let me know and I will help you think of ways to get your sales up.

If you have had a medical condition or extreme circumstance (including having a baby, caring for an ill family member, moving, etc.) which has caused you to fall short on your quarterly sales, you are potentially eligible for a grace quarter, called Critical Status. Critical Status allows an Active Consultant to waive the quarterly minimum sales requirements for one quarter once every 2 calendar years. 

Are there any extra incentive goals after I join?
CTMH (and me!) want to set you out on the right foot in your new business. You can earn various incentives in your first 90 days. Woohoo! Plus, if you reach your goal you’ll get a special gift from me! Statistics show if you can make your goal, you will likely continue on to be successful with your CTMH business. (I reached mine...and I thought I just wanted to be a hobbyist!)

You can also earn an all-expense paid trip for two each year, which are based on a variety of factors over a 1-year period. CTMH also has announced various incentives every so often, especially around Convention time (July)! 

What kind of training will I receive as a Consultant?
Not only will you receive support from me, you will also receive great materials in your Consultant kit and have access to CTMH’s online Training Academy! The training courses focus on 5 areas: business, creative, leadership, personal development, and professional development. 

Plus I have an active Facebook group with super helpful and amazing people just a few clicks away. CTMH’s website, blogs, and Consultant-only Facebook groups are also extremely helpful for ideas, inspiration, and questions covering just about any topic you can think of!

How do I get a CTMH website?
Close to my Heart offers ALL Consultants a free website! Once you join you can activate it and share your online address with your friends and family! You can even set up online parties and have guests order right from your website to go toward the party total. You’ll also receive access to send a free, professionally designed monthly email newsletter!

How do I sign up?!
You can sign up right on my website HERE! The application process only takes a couple of minutes, then you’ll be ready for business! My Consultant # is 9380593. Please let me know if you have any questions!


To read more about what is included in the Consultant Kit and the benefits of joining Close to my Heart, please read my "Join my Team" page. As always, I'm here to help you, so if you have any questions whatsoever, please do not hesitate to ask. My email is jaymalew [at] gmail [dot] com ... I am usually quick at responding!

1 comment:

Ian said...

Thank you for laying this out for us. It is a lot to take in, but you honestly answered most if not all of my questions in your write-up. I guess they were the most FAQs. :) I have some thinking to do. I'm not sure if I could find people to sell to, but I could always just sell to myself. Like I said, I have some thinking to do but you have been very helpful!

Thank you,
Ian